Service Cloud & Experience Cloud Consultant - German speaking

Festanstellung, Vollzeit · Thessaloniki, Greece, remote, Germany

Why we are looking for support

Are you passionate about Salesforce and ready to take on exciting enterprise-scale projects? We’re looking for a talented Service Cloud & Experience Cloud Consultant Mid-level to Senior-level to join our team! Ideally, you’ll bring experience from a large consulting firm or have a similar consulting background, where you’ve honed your skills across Salesforce’s core clouds.

Your tasks
  • Lead Service Cloud and Experience Cloud implementations for enterprise clients
  • Act as a functional lead in client workshops and discussions, translating business requirements into technical solutions
  • Guide clients through best practices, solution design, and roadmap planning
  • Provide hands-on configuration, customization, and deployment support
  • Collaborate with cross-functional teams (Consulting, Development, Service) to deliver end-to-end Salesforce solutions
  • Independently lead client discussions, bringing innovative digital transformation ideas and solution strategies to the table based on your proven expertise.

Requirements
  • 4+ years of hands-on Service Cloud implementation experience

  • 1+ year of Experience Cloud (Community Cloud) implementation

  • 2+ years serving as functional lead in client discussions with enterprise customers

  • Strong knowledge of Salesforce architecture and integration patterns

  • Proven track record delivering successful Salesforce projects in a consulting environment

  • German language skills are a must have

  • Excellent communication and presentation skills in both German and English

  • Bonus: Experience with Marketing Cloud or Sales Cloud

  • You have hands-on technical experience and understand the details behind Service and Experience Cloud implementations

  • You’re comfortable taking ownership of client relationships and driving projects forward

  • Certifications in Salesforce Business Analyst, Salesforce Service Cloud Consultant,  Salesforce Experience Cloud Consultant and/or Salesforce Sales Cloud are considered a benefit

About us

We help Consumer Goods brands achieve commercial digital excellence - from strategy to hands-on implementation. Our teams craft omni-channel experiences and deliver Salesforce-driven solutions that optimize everything from field execution to revenue growth. 

As an official Salesforce partner and a member of the Consumer Goods Cloud Advisory Board, we bring together: 
- Deep industry know-how in retail, healthcare, and manufacturing 
- Agile delivery and modern tech to solve complex business challenges 
- A global, remote-first culture, with colleagues across Germany, Greece, Portugal, Switzerland, the UK, and beyond

We live by our values: 
- Authenticity: be open and honest 
- Adaptability: embrace change with positivity 
- Meaningfulness: focus on impact, not busywork 
- Bravery: challenge the status quo and innovate boldly 

Learn more about us at ppeak.com

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