Are you passionate about Salesforce and ready to take on exciting enterprise-scale projects? We’re looking for a talented Service Cloud & Experience Cloud Consultant Mid-level to Senior-level to join our team! Ideally, you’ll bring experience from a large consulting firm or have a similar consulting background, where you’ve honed your skills across Salesforce’s core clouds.
Independently lead client discussions, bringing innovative digital transformation ideas and solution strategies to the table based on your proven expertise.
4+ years of hands-on Service Cloud implementation experience
1+ year of Experience Cloud (Community Cloud) implementation
2+ years serving as functional lead in client discussions with enterprise customers
Strong knowledge of Salesforce architecture and integration patterns
Proven track record delivering successful Salesforce projects in a consulting environment
German language skills are a must have
Excellent communication and presentation skills in both German and English
Bonus: Experience with Marketing Cloud or Sales Cloud
You have hands-on technical experience and understand the details behind Service and Experience Cloud implementations
You’re comfortable taking ownership of client relationships and driving projects forward
Certifications in Salesforce Business Analyst, Salesforce Service Cloud Consultant, Salesforce Experience Cloud Consultant and/or Salesforce Sales Cloud are considered a benefit
Peak & Peak is a consulting firm dedicated to the digitalization of marketing, commerce, sales, and service sectors. We offer tailored optimizations through technology, providing services that range from strategic consulting to comprehensive solution implementation.
While our approach is technology-independent, we primarily utilize Salesforce solutions for implementation, as we are an official Salesforce partner. Our clientele includes organizations of varying sizes, and our operations are headquartered in Mannheim, with additional locations in Saarbrücken, Berlin, Switzerland, Lisbon, Évora (Portugal), London, Greece, and New York. Our primary focus is serving medium-sized enterprises within the DACH region and globally.
Our project portfolio spans multiple industries, with particular emphasis on the following sectors, which share common operational processes:
Consumer Goods Industry
Healthcare & Life Sciences
Manufacturing Companies
Moreover, we have developed a specialization in the NGO sector, successfully executing numerous projects for non-profit organizations.
To effectively address our client's challenges in digitalization, our team of over 80 experts is organized into specialized competency groups. We operate in an agile environment on projects and provide substantial expertise in the following areas:
Architecture & Development
Consulting
Operations & Delivery
Operations Excellence & Managed Services