Senior Consultant (m/f/d) – Salesforce Functional (Sales, Service & Commerce)

Why we are looking for support

We’re looking for experienced Salesforce consultants with a strong consulting mindset and a deep understanding of how companies sell, serve, and grow. As a Senior Functional Consultant, you’ll help international clients design and deliver Salesforce programs across Sales, Service, and Commerce—focusing on real outcomes, not just implementation checklists.

You’ll take ownership of functional design, lead workshops with business and IT stakeholders, and collaborate across delivery streams in multi-country programs.

What you will find with us:

High-impact client programs focused on commercial growth and execution
An environment that values structure, ownership, and delivery excellence
A team that blends industry knowledge with hands-on consulting skills
Opportunities to grow into solution architect, stream lead, or engagement manager roles

Your tasks

Lead functional solution design across Salesforce Sales Cloud, Service Cloud, and B2B Commerce
Facilitate workshops to capture requirements and define user journeys, data flows, and process models
Translate business needs into functional designs and user stories—grounded in scalable, value-driven architecture
Collaborate with solution architects, developers, and test leads across global delivery teams
Support system configuration, testing, deployment planning, and user enablement
Contribute to proposals, client demos, and solution planning in pre-sales cycles

Requirements

5–8+ years of experience in CRM or commercial process transformation
Proven track record working as a functional lead or business analyst in Salesforce Sales, Service, or Commerce projects
Hands-on experience running client-facing workshops and designing scalable CRM solutions
Understanding of lead-to-order, service lifecycle, or digital commerce processes
Experience in structured delivery environments or large consultancy setups
Fluent English; other languages (e.g. Greek, German, French) are a plus
Delivered Salesforce-based commercial solutions in a consulting environment
Experience working in or with large international consultancies (e.g. Deloitte, Accenture, PwC, Capgemini, or similar)
Worked across multi-country project settings, navigating both business and IT stakeholder landscapes

Nice to Have

Salesforce certifications (Sales Cloud Consultant, Service Cloud Consultant, B2B Commerce Admin)
Experience in industries such as Consumer Goods, Retail, Manufacturing, or Life Sciences
Familiarity with CRM-related integrations (e.g. SAP, CPQ, marketing automation)

About us

We help Consumer Goods brands achieve commercial digital excellence - from strategy to hands-on implementation. Our teams craft omni-channel experiences and deliver Salesforce-driven solutions that optimize everything from field execution to revenue growth.

As an official Salesforce partner and a member of the Consumer Goods Cloud Advisory Board, we bring together:
- Deep industry know-how in retail, healthcare, and manufacturing
- Agile delivery and modern tech to solve complex business challenges
- A global, remote-first culture, with colleagues across Germany, Greece, Portugal, Switzerland, the UK, and beyond

We live by our values:
- Authenticity: be open and honest
- Adaptability: embrace change with positivity
- Meaningfulness: focus on impact, not busywork
- Bravery: challenge the status quo and innovate boldly

Learn more about us at ppeak.com