Why we are looking for support
In order to be in a position to provide all-round support to our customers, we are looking for reinforcements in the form of a Service Manager (m/f/d).
As a Service Manager (m/f/d) you will work closely together with our client Engagement team and you will take care of 2 to 3 other Service agents.
This position can be performed hybrid in home office or at any of our office locations in Mannheim, Saarbrücken or Berlin.
Peak & Peak is a consulting firm specializing in the digitization of marketing, commerce, sales and service, and their optimization through technology. Our services range from a strategic-conceptual consulting approach to the complete implementation of the final solutions. In projects, we primarily rely on the products of the cloud computing provider Salesforce.com, whose official partner is Peak & Peak. From our offices in Mannheim (headquarters), Cologne and Berlin, we work for organizations of various sizes, but often with a medium-sized structure, from the entire DACH region.
Our realized projects have taken place in various industries. However, we have a special focus in the areas:
In order to address the challenges of our customers in digitization holistically, our team of over 30 experts is divided into competence groups, which work together on projects in a agile environment:
Your benefits with us:
Become part of a highly motivated and competent team in which hierarchy does not play a role with your individual abilities
Take responsibility in projects and directly see the output
Be part of a growing company and play an active role in shaping it
Take part in further education courses and trainings and educate yourself continuously - you will not only get the budget, you will also have the time to grow yourself
Regular team events, such as breakfast, lunch or other leisure activities
Benefit from modern infrastructure and flexible working hours
Possibility of a job ticket, BahnCard, job bike or company car
Water, coffee and fruit as much as you like
You can choose your own equipment and you will also get a business smartphone for personal usage